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  • I have to start off by admitting I'm not a huge Macy's shopper. I go when I need something I think they'll have. Today it was luggage. Well, first of all, my mistake as it was a one day sale. The place was a zoo! The aisles were packed with merchandise, there wasn't enough cashiers and people were shopping as if their lives depended on it. That being said, I found a very nice young man in the luggage department who helped me. I was looking for a particular size luggage in a certain brand and he went in the stock room looking for it. Sadly, they didn't have the size I really wanted but I bought the next size down. I looked for the least busy cashier (4 people in front of me loaded down with stuff, 2 cashiers, & a woman complaining about something) and joined the queue. Lucky for me there were 2 very nice women behind me and we started chatting. At least the time went quicker. Really, I feel that when there's a big sale on, Macy's should have more cashiers and floor staff. perhaps that's why I don't usually shop there?
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