Stopped in here before I headed to the Cleveland Natural History Museum. Ricky at the counter was super helpful in helping me pick out a sandwich. He told me that I could customise my sandwich ad well so I got it without cheese and I choose a croissant instead of a bagel. I ended up with the double egg/sausage sandwich which was so delicious paired with a medium hot chocolate.
I recommend this location for great customer service and a quick drink/food option.