LOVE this place. However, the last time I went in for my sfree massage, because I had 10 on my punch card, they wanted to charge me extra. I had been getting TWO HOUR massages, $30 each time plus they REQUIRE $10 tip, so I spent $400 on 10 massages. When I got my 10th massage, I asked if I could get a 2-hour for my free one and they told me "Yes" Well when I went in for my free 2-hour massage, they told me that I had to pay $20 because the free is only 1-hour. I haven't been back since and I am now looking for another place to get massages. I was going to give the lady a $14 tip since that was really all I had and since I was told I would get a free 2-hour, I didn't bring more. I had one of my customers from another business there that ordered something from me pay me for the item they received so that is the only way I had the extra $6 to give them. Long story short, the girl missed out on a great tip. She had said something to me once before when my mom and I went in and I only left $10 for her for a 90 minute massage. She said "Only $10? I worked hard" Don't be stingy about your tips, they are TIPS! They shouldn't be REQUIRED!!! It is an incentive for an excellent massage!