If I could give them 0 stars I would***
Only one day after buying our puppy, we found out that he already had upper respiratory tract infection. Then a couple days after, we found out he had tapeworm which isn't normally seen in Nevada so the vet said he already most likely had it when he was shipped here. After medicating that, found out he had existing giardia too! While petland guaranteed payment for LIMITED expenses incurred because of all three sicknesses, it didn't cover all the stress and heart ache we had to go through for 3 weeks (and still counting) plus all the expenses we had to incur and time away from work just bringing our puppy back and forth to and from the hospital. Plus when we called the store, the manager was quite rude and unhelpful. They will stick to their script that all the pets there are their babies and that they sell them healthy. But In actuality, they are bad pet mothers but great salespeople.