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| - Recently attended the Classic Gaming Expo 2010 held in the hotel. As both and attendee and as CGE Staff I can tell you both sides using the Tropicana as a convention facility and a hotel.
First the Good
Freshly remodeled rooms.
+ Well appointed for the price you pay.
+ Mid range soaps (for the price)
+ Quite rooms with nice glass and shutters to block the outside noise and light when needed.
+ Very comfortable beds at sheets that are at least 400 TC if not a LOT more.
+ Enough pillows on the bed(s) for anyone. No problems with bringing up more of anything you want.
+ Large flat screen TV. pretty much normal for LV rooms. If you watch it that is.
Nice pool area! Not to small. Not too big. Lots of adults enjoying the pool and the view. This hotel is an adults oriented hotel so there are not many kids around. A point to consider it you travel with younger family.
Convention facilities that are pretty good in any book. The rooms are kept cool even when the load dock door is opened.
Convention Facility managers whole will be on site and available to ensure your every need is met. No arguments about sending down tech to adjust the sound and lighting for the rooms. No extra charges for that service either!
Main theater and stage that is well equipped to make your convention dinner and event a success.
Valet parking that does not gouge you on either the price or the service.
Okay casino area. Nothing fancy but it will serve your gambling urge if you have one.
The Legend's Steakhouse staff. During our convention I need to ask the staff at Legends for more than one favor both in and out of the restaurant. They came through admirably with exactly what I needed each time. And they did one on time too!
The location! Being right on the corner with New York-New York, The MGM, and Excalibur put you in walking distance of many notable things to see and do. As you will see below the Tropicana needs these other things in order to attract people to stay.
Now some negatives that really sucked.
The Food! No restaurant in the entire Tropicana served food anywhere near to the quality needed for the price they charged. Save one. Legend Steakhouse. Every other eatery in the Tropicana including Bacio, Havana Go Go, South Beach Cafe, etc, served mid range to crappy food I was sorry to have paid for. Bacio in particular was a huge breakfast disappointment. A crappy little dungeon of a place serving undercooked and watery eggs with dried and hardened mini-croissants. I post a pic later. The South Beach Cafe has Matzo Ball chicken soup that taste like it is straight from the can and is ruined further by being served in a paper container that falls apart minute after it arrives Suffice to say that if you stay at the Tropicana you need to plan for you meals at some other place with better food such as Denny's!
The on-screen room folios for you bill are entirely useless. The only think offered in the current bill total and the ability to check out. None of the details for your room are presented. The Tropicana's folio system smacks of a 1980's computer throwback that is in need of a urgent update.
The parking just sucked! At the time the Tropicana was hosting three conventions, Rollercon, Buffalo Soldiers, and Classic Gaming Expo. While the convention facilities were handled well, the parking problems could have been mentioned before we arrived. The entire covered parking was absolutely full when I arrived on Friday morning at 7 AM and remained a real bitch all the way to Sunday! The Tropicana needs to build an new multi-story structure in the other flat lot to alleviate the parking issues!
The various WiFi rates. Now I know we don't come to LV to surf the net. Well not unless you were going to that kind of convention anyway. But I have to say the Tropicana's rate are really over the top in this day and age of free WiFi as an expected room amenity to keep in touch. The Tropicana's rates are:
$14.95 / day for the room areas.
$16.95 / day for the pool areas and it is a separate charge from the room areas.
$495.00 / day for the Convention Facility areas. Yes $495/day! And without guarantee of usability!
The moral of the story here is to bring your own 3G or 4G mode/router with you when you stay at the Tropicana!
Overall I would count the Tropicana as a win for the room and convention facilities. Just be prepared to walk for food and entertainment, Thankfully those items are walking close to the Trop. It's the only reasons I gave then three stars But I really should have given them 2 stars.
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