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  • I purchased an extended warranty from them for $200 while buying a Raymond Weil watch. After my watch had an issue with the faceplate (that "coincidentally" came up right after European Jewellery sent the watch for refinishing), European Jewellery refused to honour the warranty and demanded that I pay $700, claiming that I had somehow caused the damage. My watch is otherwise in pristine condition without even as much as scratch on it, so that is an absurd suggestion. After 3 months without my watch, they have refused to budge. I asked for them to either honour the warranty or refund the money since I paid for a service that they clearly had no intention of delivering. Needless to say, I will never make the mistake of buying anything from European Jewellery again.
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