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| - By far the worst company I have ever dealt with. Myself and my two roommates moved into our rental property in August to find a house dirty, littered with dead cockroaches and other insects, mainly scorpions, a broken window, bad plumbing, drawers filled with human hair (we think it's human?), amongst other issues. They take WEEKS to respond to any request you have, and absolutely refuse to speak with you on the phone. Our current issue is that our sink has been disconnected for over two months after notifying them. To make matters even worse, they are currently trying to push the maintenance charges on US for the problems that existed in the house before we even moved in! I cannot stress enough how horrible of a company this is, at least in the Tempe area. STAY AWAY FROM RENTERS WAREHOUSE if you value your sanity.
Edit: After hearing the response from Renters Warehouse on this post, I am even more happy to give this company one star. They take zero responsibility for anything with their properties. The hair in the shower was not from 'daily use' it was built up for months more than two feet into the pipes underneath the shower from PRIOR tenants. Further, 'constant communication' is certainly not what I get with renters warehouse -- it took four weeks to get our shower unclogged, a week to fix our broken fridge, and has been over two months without a sink.
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