I'm right behind everyone else that has left a review. Pretty much feel like they need to shut down and start over with a new staff and better attitude. You're working in a new restaurant treat it like one. Our food order took forever..... like a really long time before we ordered then when we did it took forever to get the food. The line stays long not because they are busy but more like SLOW. They don't listen or repeat the orders back. You have to request the same condiments more than once. They'll shut the windows when they are done so good luck getting anything you need if it's not in the bag. We asked for a cup of water after spending more than $30 bucks she pretended not to hear us threes times. Let's just say i never got my water .... I'm still thinking about that water I was so thirsty. We just finished moving after a long week I just wanted a burger and a water to celebrate. Damn .... still thinking about that water