I was very disappointed in BJ's food. I ordered the French dip sandwich and the runner who brought out the food didn't even notice that she had a empty sauce dish on the plate that the horseradish sauce should have been in. She then tells me to be careful as the plate is hot, which it was not hot at all. The roast beef on my sandwich was very cold like it just came out of the fridge and the cheese was not even melted. I told my server about my sandwich being very cold ( not even room temp) and he took it back. Ten minutes later he brought me another sandwich which wasn't even warm, crazy how bad the preparation and food quality has gotten here. I don't think I will be back as the last few trips to BJ's I have been really unimpressed with the food.