I called Pure Plumbing after spending a Saturday afternoon discovering I had a massive water leak in a home I just bought. Although it was after 1PM, I was offered an appointment between 4 and 6 that day. Cool! The dispatcher was very friendly and thorough in qualifying that I had tested for the leak before scheduling the appointment.
After making the appointment, I received a call back about 45 minutes later informing me that the plumber could be at my house in 20 minutes. Very cool!
The plumber showed up and was very informative about how my mains were plumbed. He took the time to explore all areas of concern and found the issue. It turns out that it was a pool problem and not my water main at all.
I have to say that even though I have an expensive leak in my pool, knowing that Pure was extremely responsive, honest and helpful in the process makes tackling the repair easier. I will definitely make them my first call if I need plumbing services in the future.
Pros:
- Friendly dispatcher
- Quick response
- Professional and informative plumber
- Fair pricing
Cons:
- None that I experienced!