The store is very small and extremely cluttered. I was very uncomfortable trying to get around w/my pregnant belly. They put the buying counter in the back corner of the store so you have to schlep your stuff through the maze of narrow aisles and navigate over toys strewn across the store while lugging your stuff to sell. Speaking of toys strewn across the store, do not bring your child here as they are not allowed to touch the toys. They do have a tiny play space in the back of the store, but if your child is not ok w/being left alone in a strange place do not bring them with you. One staff member that I encountered was pleasant, while the other three were down right rude. Their clothes looked to be in good condition at decent prices, and they were fair (or at least average) in buying my used clothing. They do force you to choose cash or trade, and they won't let you do a combination. Overall, I do not think I'll be back. It was a very uncomfortable experience, and there are too many other used children's clothing stores in the valley to have to put up with rudeness.