My mom, Susan, had her carpets done because my dog didn't want to use the "doggie door". I can't say enough about Tim and Shawn, they were professional, wore booties and made sure that the carpet was completely clean and free of any pet odor before they left the house. My mom andI were previously customers of Stanley Steamer.not any more... I love how the carpet is dry within an hour and it looks brand new. When it comes to carpet cleaning it doesn't get any better than Heavens Best! Outstanding!