I've stayed several times here at Caesars and have mixed feelings about this place. Obviously good feelings prevail because I keep coming back! The downside is that this hotel and casino is so large. I mean you really have to keep your time if you have to meet up with someone or have reservations anywhere. I do enjoy the gaming as an upside, the upgraded rooms I seem to get at check in, and the fact that everything is under one roof with a bonus shopping area attached. I think that's why I'm a sucker for this place.
2 visits back, I was coming in from the Grand Canyon and the room we had was not ready. We were sent to a room that had empty food takeaway boxes and empty juice bottles. Once we called down to the desk, they were quick to send us to a better and much larger room. I can't complain on how they handled the situation. I love the spa here Qua. The products offered in the rooms are no other from my favorite spa ;) this is home away from home.