I have been going to Lori's for 18 years now and recommend her to anyone looking for the best grooming in the Madison area! I have had 2 terriers, a 100lb Airedale and now a 13lb Lakeland and I am very picky about their haircut. I have tried other places in the past and have been disappointed every time. So don't waste your time trying any other places, Lori's is the place to pick!
Lori by far does the best terrier cuts in town and gladly modifies any cut for you. Want more eyebrows or beard this time or non scented or gentle shampoo? No problem, they tailor your cut everytime. The entire staff is so friendly and caring with your dog, I have started with puppies with their first cut and everyone is so helpful and explains how your dog was during the cut and is so patient with your puppy. Then sadly through the years gone to an old blind 100lb dog who they cared for so lovingly, they made sure my old girl was pampered and safe by no longer grooming her on the tables once she lost her vision and groomed her on the floor for her safety.
Their grooming area is always clean and hair free from the pet before yours. I also love that they are in the back when groomed so customers walking in the door don't get your dog all worked up when they are being groomed. My dog is alway created up when done in a clean kennel that is cool and well vented. Lori was very happy to show me around when I asked after my Airedale went blind and gladly showed me the entire grooming area. They have also made sure to call and tell when my old girl had any problems or medical issues they saw during grooming.
As a concerned pet owner I love the fact that they ask for proof of vaccination and kennel cough records. I thought this was state mandated but had been to other places that didn't want any sort of records for vaccines. As an owner I am glad they ask for proof of vaccination and that my dog will not be with dog that are not up to date.
As for prices they are spot on for grooming and appointments are easily made with in a week which is awesome! They are quick and call when my dog is done so I can pick her up. Love the cute scarf when my dog is done and how ears, toes, glands etc are alway so well groomed. What else can I say, but a really great business who cares for your pet and always remembers your dog and you when you call. I love that my dog is part of Lori's great little dog family! I attached 2 photos for you to see their great work.