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  • Terrible, terrible, terrible customer service if I could give this place a 0 star I would. Rebecca was rude from the beginning when checking into the hotel. The bartender ignored us, and when we finally got his attention he was mean, and seemed as if he didn't want to serve us. My friend asked what beers he had since a list or menu wasn't given. He responded, " We have over 20 beers, I'm not going to list them all...what do you like?" Also ate dinner at the restaurant in the hotel, and received horrible service there. Food took forever, and the server got my order wrong, and it seemed like she didn't want to serve us as well. This was the most terrible experience I have ever received at hotel. I never write reviews, but I felt as if I needed to tell my experience. From the bar to the restaurant as a server I've learned from this experience, and will never treat my guest the way. The manager was good to us, but it wasn't enough to make me go back.
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