The office staff was nice but Dr. Laxer has issues with children that have special needs. My son had gone in for a cleaning when he was 5 years old. They used the back room because he has a lot of sensory issues. After the cleaning the hygienist came out to get me. I walked back and through the window saw Dr. Laxer speaking to me son with a very stern face. She was so close to his face that he was leaning backwards. I walked in and she jumped up with a smile and said he did good but he is going to try harder next time. She then looked at my son and said, "Right, __name removed__?" My son had his head down and did not respond. She rushed out and I was able to go around the table to see my son. He saw me and started weeping. Sobbing uncontrollably. He said, "Doctor don't like __name removed__". I cradled him and got out of there quickly. He cried all the way home. When we got home he kept saying the doctor didn't like him and that he was bad, he was not good. He said that she was mad at him. His entire demeanor was depressing.
If you are a pediatric dentist should you not have patience for all children? Even those with special needs, like Autism. He has had this happen only one other time with a school teacher and it quickly came to light that she was bullying all the children in his classroom and she was fired immediately. Too bad Laxer is still a dentist. I wouldn't let her touch my dogs teeth. How does she sleep at night knowing that she put such a fear into children? To a child with limited speech, a child with autism. Thankfully my son has recovered, but it took about 5 years. He now goes to Pediatric Dentistry in Matthews. He has seen every dentist there and they are amazing!