I really like that the sales people will help you if you need it, but don't follow you around trying to sell things at you! I usually only buy only drugstore products and was nervous going into Sephora which is more high-end than I usually shop, so I didn't want to feel pressured to buy things I didn't want or couldn't afford. I just got the eyeliner that I went there for and got out. The store is well laid out to allow you to find things on your own or just amuse yourself by browsing. Plus all the salespeople had amazing makeup, which is I guess what you want in a makeup store!