I am actually giving Boston's a 2.5 Star rating here, let me tell you why. While the food isn't the best I've had, its pretty darn good and its reasonably priced. The atmosphere is good and its usually not that busy.
The one consistent problem I have here, is the service. They are slow and half the times I've been there it seems as if they forget they have tables to service.
I sat in the bar a couple of Friday's ago at about 6 pm while waiting for some friends. I grabbed a booth (it was seat yourself) and three different waitresses walked by my table multiple times without acknowledging me. Once my friends arrived, our waitress promptly asked if we had been served yet and took our orders. Our food was good, but slow to come out. Our drinks were cold, but slow to be refilled.
Come on Boston's!!!!! You can do better than this!
Update:
And they've gone out of business... not surprising.