My first and last time ever to use them. Buyer beware.
I tried to get a flight using Kayak which redirected me to these guys. The price listed on Kayak was about $350, I booked the flight and then get a call from FlightNetwork at like 12:00am
They said the flight is not booked yet until I talk to an agent. I talk to an agent and basically the price wound up being about $580 total after baggage fees and all that.
I asked the lady to look for a better price, while she was looking a friend found me a ticket for the same place for about $260 including baggage fees. The lady still after 10 minutes did not come back to the phone..I made a second call to FlightNetwork to cancel that but nobody answered..then the lady came back and said "We didn't find a better deal so we finished the booking process for you"
I told her no way that I needed to cancel that before anything goes through. She said its too late and there will be a $102 fee to cancel that even though I canceled that before the day is over, also the flight was not for another 40 days.
I complained to the bank and apparently Chase Bank works with these people and they were not able to give me a refund. It was a huge hassle trying to work with them.
At the end my friend got me the other deal and I still saved $218 even after that cancellation fee.
To make matters worse I get spam emails from FlightNetwork about other flight offers! Heck no!