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  • Today Brian Ruppert and Elias came to the house to finish repairs. We have 6 A/C units, and all but one were messed up. We were gone 3 weeks, came home, and what a mess. The units are 12 years old, Trane, and have served us well. Brian has been here before and is excellent! He was incredibly patient while I plied him with problem after problem, and he explained the solution in each case very well and thoroughly. He was head and shoulders above most technicians who do work for us. They installed a part that had failed, cleaned a filter that caused a problem, explained the "anatomy" and function of two more units (problem solved), and addressed a air/balancing problem. The costs were reasonable for all the work they did. I would recommend Brian and Elias without reservation. Efficiency Mechanical spec'd and installed our units 12 years ago and we have stayed with them for preventive maintenance on a service contract ever since.
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