Okay, so I had never heard of this company until we were walking by and my boyfriend said he'd seen it on the Steve Harvey show. So of course we had to go inside and I'm glad we did. For the life of me I cannot remember her name but the slightly older African-American woman who said she was retired and has relatives that work for the company was amazing. She was more than knowledfueable about the products. She was also very willing to stock us up with samples which is great considering how expensive the products are. Its definitely great tp be able to use it to see if you like it before committing to the purchase. Ultimately we bought two items, my favorite was the facial mist...great for preparing to go out into the Arizona sun.