So BB! I like this place, it is small, prices are decent (not the cakes they used to be decent now they are ridiculous) and the sweets, tea and coffee are pretty tasty...but, they lack service. They are not unfriendly, except for the one woman that works the cash most of the time and can't or won't smile if her life depended on it. They are just disorganized, almost lazy like. Everytime I have been there, I am always waiting on service, everything is slow they are always chit chatting away or if it is busier there are 3 people waiting on the cash just staring. Most of the time they ignore the line and decide to ask who ever they like to ask if they need help. This is a total put off and every single time I go I get really annoyed yet I come again and again.