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  • Poor customer service at Empire Beauty School in Pineville. Slow, lazy staff/students. The school in Matthews started checking customers in at 9am sharp. Staff, students and management were diligent at Matthews School. I have yet to be greeted by a staff member at this Pineville school. It's almost 10am I am still waiting for my name to be called. The school looks nice, neat and very clean, but customer service sucks. Staff and students walk around in circles around the front desk, but no one is attending to customers. I'm questioning the actual quality of service I'll receive when I finally get in someone's chair. Smh.
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