I have been going to Laya Spa for about five years or so now (back when it was called Spa Rio at Moksha Yoga Downtown ... and ever since they moved to Queen Street).
The service is the absolute best in the city.
First, the owner, Alessandra, treats every customer as a friend/family.
Second, the team at the Spa is wonderful ... they take the time to get to know you, no service is rushed. They are all warm and friendly.
Third, the treatment is impeccable.
I usually have my waxing done by Aless or Larissa ... both are amazing and thorough.
For massage, I always book the two-hour massage from Edith.
She is strong, focussed, and a true professional at providing deep-tissue massage.
Due to my work schedule, I sometimes have to have my services done outside of Toronto ... and I am always disappointed when I compare my services at Laya.
I will always be a customer at Laya Spa and Yoga.
Best to them all @LayaSpaAndYoga