Great customer service which is not as pushy as Neiman Marcus. Love the cosmetic and purses here. I think the show selection should be much larger and have a wider variety. Saks does have great sales and promotions. A cosmetic promotion just ended where you got a tote bag with samples inside if you spend at least $75. At Neimans their cosmetic gifts require a $100 purchase, but tend to have more samples, but less attractive bags. Saks is in a great location at the heart of the Biltmore. Go forth and spend money!