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  • From walking in to walking out 1 hour 45 minutes. My husband had been wanting to try Cracker Barrel for a long time. We moved just up the street from one about 4 months ago. We finally had time to wait for a table there. We got there and played some chess outside, it was nice. We were called to our table finally! I ordered scrambled eggs and cheese with regular hash browns and bacon. My husband ordered eggs and pancakes. When our food finally came, my eggs had no cheese on them and my hash browns were casserole hash browns. I let the server know my order was incorrect. He took my plate to go fix the issue. Shortly after a manager came over and asked me why I wasn't eating. I said they messed up my order, as we were talking the server returned with the plate he took back to the kitchen and said I could eat that while I waited for them to correct my order. I wasn't happy about it at all after waiting that long. The eggs were gross. I didn't even try the hash brown casserole but my husband did, he made a weird face and said whats in those.. mushyyyy... and the bacon was nothing i cant get somewhere else. So my "corrected' order came out and the eggs were under cooked and runny!!!! So gross!!! and the hash browns were very under cooked as well and mushy, they seemed like frozen hash browns that thawed out and soaked up the water. Probably one of the worst breakfasts I've ever had. A few minutes later the manager returned and asked me how my corrected order was. I showed her the runny eggs and hash browns. She said "Would you like us to try again?" I said no thank you. She mumbled something about an adjustment as she walked away. She seemed irritated. The server then came over and said ok guys you ate for free today. A totally free breakfast. We were like well. I guess it was alright for being free, at least they're trying to have us back for a second try. My husband was happy with his breakfast, but again said it wasn't anything we cant get somewhere else with better wait and prices, the food is nothing special, at least what we had. When we were ready to go we told the server we wanted to still leave him a tip. He said oh well you still have a bill for $20 and some change. We were still being charged for everything except the incorrect order and the inedible under cooked food they served me. It was an awful experience and I found the food I did eat very bland and gross. We will NEVER be returning to a Cracker Barrel.
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