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| - To be honest, the place isn't all it's cracked up to be, and for a few reasons.
1. Everyone here (and by everyone I mean the customers) are SO bitter! Probably because they have to wait in a 30 minute crowd standing shoulder to shoulder with strangers, but seriously. Everyone is so grumpy and has such an attitude! Normal people turn into vultures hunting and pecking for tables, a spot at the ketchup dispensers, or at the registers and do whatever it takes to get what they want, even at the expense of other diners. It makes the experience a little less pleasant.
2. The whole place seems to lack organization. Not that the restaurant is dirty or disheveled, but the way it is set up doesn't make sense, considering the high volume of people it gets. The line literally wraps around the dining area, and makes it virtually impossible for people to get inside the area where the tables are to find seating. Also, the restaurant is divided into sections. A salad area, a place to order your sandwiches, hot dogs, etc, and then a dessert area. Why can't you just order all at once without having to navigate through crowds of people?
3. The food is just okay. In our party, we ordered the Italian beef sandwich with roasted peppers and mozzarella, a hamburger, side of chicken tenders, cheese fries and regular fries. The sandwich was apparently decent. Not the best my boyfriend has had, but definitely not the worst. The hamburger was also good, but then again, they're not a hamburger joint, and how hard is it to mess up a hamburger. The chicken tenders were something like what you'd find at a Safeway deli. This doesn't mean that they were bad-- they were just average. Not to mention, one of the chicken tenders in the box (each box is a 4-piece) was about the size of a McDonald's chicken nugget, if not smaller. The one thing that caught me was the two orders of fries.. With the cheese fries, you get a normal order of fries with a cup of fake nacho cheese-esque sauce, that you're supposed to dip your fries in or whatever. I would have definitely preferred a cheese that was either melted on top or that had a bit more flavor. And the fries themselves, by looks and taste, were somewhat like the crinkle-cut fries that you'd find in the frozen food section of your local grocer.
Regardless, they still have a really cute atmosphere/decor: that of a 50's/60's Chicago-style diner, and their staff seems to know most of what they're doing. I would go back because their prices are great ($3.65 for a decent-sized burger), but it would be under the conditions that 1. the weather is nice because it's a 50/50 chance that you'll be sitting outside, and 2. that I have a solid hour, hour and a half to blow considering the line to order and the wait to get your food and then find a table.
Anyhow, to sum it up: not great, not terrible. Just average.
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