| rev:text
| - Ack. How could I have forgotten to write a review for this place? Having taken my Toyota SUV here numerous times, in my naiveté after I first bought it, I soon came to loath the service department in particular. Having since had to purchase parts and deal with people on the phone, I have since realized the entire place is staffed by would-be brain donors.
I don't even know where to begin, but I would be remiss without pointing out the absolute cluster@#$% that is the service department. Disorganized, appointments that never did mean jack shit, and to top it off, as many others have noted, the service writers are rude. Not just having a bad day rude either, but full on douche-bag rude. If you refuse the un-needed services they constantly push (I lost count how often they told me a perfectly aligned vehicle needed to be aligned, or how often my brand new air filter was badly in need of over-priced replacement), then they just get even snippier with you.
To wit, when I ask them not to screw with things in my car, as has happened numerous times at their dealership, they have the balls to deliberately mess with everything I listed off. When I confronted the service writer, he launches into some tirade about how they have to adjust everything (seats, mirrors, steering, and apparently the radio?) in order to safely operate the vehicle for the 50 feet between the drive up and the bay where the mechanic works. Really? You're going to feed me that bullshit when nobody else in my two decades of having cars serviced has ever had to do this? It's not like I'm a midget or an NBA player, so most humans should be able to drive my car 50 feet into the bay without putting their lives at risk. But hey, God forbid you could just apologize, oh no, argue with the paying, repeat customer instead about how he clearly doesn't understand the tremendous burden and the operational risk involved to not screw with his mirrors or seats. Absolutely unmitigated pricks.
Furthermore, with all this recall nonsense going on right now, I have been inundated with requests to bring my vehicle in for the airbag update. I try to call and schedule it, and get some yarn about how even though the mailers say it takes about an hour, no no, they need my SUV for several days. I can get a loaner, possibly, but they're not sure. Even then, it would be some shitty little death trap and not an SUV. I finally came to the decision that, given all my bad experiences with these clowns, I would sooner take my chances with shrapnel to the face from a defective airbag than let them get their grubby mitts on my vehicle again, certainly not for several days. They can't even put the seat back where they found it, so God only knows how badly they'd screw everything up if they have to rip the dash apart.
And on that happy note, in case anyone from the dealership sees this review and opts to respond with their cookie cutter nonsense reply, let me be 100% clear: I would sooner take it up the ass than set foot in your dealership again, especially the service department.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)