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| - I must say, right now I am really sad! I typically love Black Bear Diner, but wow, this specific location has taken a nose dive in the last year or so! I usually come in the morning for breakfast and the staff during that shift are great! We always get quick service and the food has always been good.
Now however, let's fast forward to the night shift. My hunny ordered the fish and chips, which the fish was cold in the center and the fries were merely warm-not hot. I got the chicken parmesan, which the sauce tasted as though it had sat in a warmer all day. I have not ever had a meal for 2 people that costed more than $35.00 only to have both of us be disappointed. Usually one can be bummed because we might not like what we picked, but to both be grossed out because the food was horrible - that's sad. And just trying to pay and leave was a battle. We stood at the register for almost 5 minutes waiting for a high school girl come up and provide some not great customer service. She had offered to get the manager, but if I didn't walk out at the moment I did, I might be in jail for showing her how disappointed I was. I refuse to be sneered at by some teenager with a dirty dish rag hanging out of her apron!
Needless to say, we won't be visiting this location, at night, ever again!
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