So I've been here many times, but today, I popped in for hot chocolate. As I was looking around the counter through the MANY choices, I turned the corner to be asked "Would you like a free Iced coffee?"
Why, YES! Yes, I would!
They had just finished installing an iced coffee maker and wanted a customer to sample it (they made sure I grabbed the large) and showed me where everything was. I've always been impressed with their friendliness and helpfulness at this location. It was not necessary, and they very well could have tried it themselves, but once again, they've done right by the customer...and made my day:)