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  • As a full time group fitness instructor, I buy A LOT of fitness clothing. I am a lululemon regular. Although, not usually at this store. I was there on Tuesday sept 12 around noon. I was absolutely appalled by the (lack of) service, and it was not because of a staff shortage. I was in there for 15 minutes and not once did someone come greet me or see if I required assistance. In fact, it seemed as though the staff were avoiding me. But they were definitely not avoiding each other as they chated and joked around, all while watching me browse. I felt very uncomfortable and left. I cannot stress how much lululemon I buy and wear while I am teaching at least 2 classes/ daily. I also recommend a lot of clients to stores for gear, runners etc. and I actually went in to buy a new pair of runners that this particular location carries. I left without them and I absolutely refuse to go back for them. Shame on the staff working this day, for making a good customer become a non-customer. It's sad for me too but I won't be treated this way And the only way I have a voice, is to stop wearing their clothes and spending $$$ there. I have an upcoming photo shoot for a fitness article being written about my classes and you can bet that there will be not one piece of lululemon on me for the shoot. You may never know it or care, but you lost a lot of business from this visit. That's how bad it was.
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