Ummm...I guess I shouldn't expect more considering the employees probably live in the area, but nonetheless, I expected more....I mean, doesn't Starbucks expect more???
I happen to be driving through the area and made a stop off...the moment you walk in you can tell the experience is going to be a bit different than other locations just based on the baristas non eye contact and throwing of straws to customers ahead of me.
My favorite is when the snippy barista tried to speak down to the kid who very obviously has a higher level of social graces and intellect than she....he handled hisself well and we made contact and instantly knew we both were not from that area.
Bottom line, G-H-E-T-T-O.....you don't want people thinking you're a hood rat, then you probably shouldn't act like one.
Take advantage of the tuition reimbursement for crying out loud, you messed up the kids order cause you couldn't spell his name right, then you try to talk down to him...really?!?! You spelled it wrong.
People will keep going because it's Starbucks....hood rats will continue to work there because they need to supplement public assistance, but be aware that you are definitely stepping into a different world if you are a regular at any other Starbucks in the valley...