Tangible Tanning takes customer service seriously, SERIOUSLY!!! The owner personally emailed me and gave me a free tanning session because he wanted to make sure I was tickled pink and pleased as punch. The receptionist greeted me like we were old friends, it smelled amazing (i think they had some aroma therapy candles in the lobby for sale?), the place was tidy as my mom's house on Sunday's, and I never have to wait to tan... Thanks Tangible Tanning! I'll be back!