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  • You would think a store that sells such expensive items would spend a little more time training it's staff. Or possibly spending a little more time finding staff with better customer service skills. I understand that customers shopping at such a high end place can be snobby, but that is no reason to treat all customers like a snob. I came in this LV because it was closest to my hotel, and I needed to make an exchange. I was helped by this woman, whose name I did not catch, she was a medium skin tone and her hair was pulled back tight. I described her to my friends who made a purchase here the previous day, and they instantly knew who I was talking about and had the same bad experience. I came to exchange a gift because I wanted it in a different design, and so she pulled one out, didn't even try and let me look at it first before trying to complete the transaction. I had to stop her and ask to check it first. If someone is spending so much money on something, wouldn't you at least let them see it first? And then when I asked to see another one, she wasn't very happy. Maybe it's because it's an exchange, so she doesn't get commission from the transaction or something, but that is no excuse to be snobby. When I settled for the second one she brought out, she asked what was wrong with the first one, to which I explained, there was a scratch on the hardware, and it wasn't made in France. Now I'm not particularly anal about whether or not the item is made in France. The main reason as to why I wanted it made in France is because the previous day, my friends went through a lot of trouble to find one in another print made in France for me. I noticed in other comments that this is one of the largest LV stores. That doesn't do the store any good when they have staff like the one I experienced that look down upon you and is straight up rude. For those of you considering making a purchase at LV, I would consider another store. There's only a store every other block on the strip.
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