A BAD Surprise at the RideNow in Surprise, AZ. Last week I rode into RideNow to buy a new face shield for my KBC helmet. After looking around a bit I finally went up to the parts desk and ask if they had a replacement face shield. The sales person looked at my helmet and said he had never heard of KBC. He went back into the office and came back and told me that KBC was out of business. I thanked them for their information and told them I would come back and buy a new helmet. I went home and checked online and KBC is indeed still in business and still produces my helmet and sells parts including face shields. I also did a store location search on the KBC site and found that the RideNow in Peoria carrys my helmet and parts. This has left a really negative feeling about the store in Surprise. Honesty and integrity are really important. I will not be going back to RideNow in Surprise.