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  • The food is delicious, but their general manager lacks people skills and the ability to provide quality customer service. I go to this restaurant every week. Today my sister and I decided that we were craving guacamole and chips. Upon entering I saw that they had a text deal that said $10 off any one purchase. We ordered the guacamole and chips and an ice tea which brought the total to a little over $13. When we tried to redeem the offer, the waiter went to the general manager to ask him help to and put it in the computer and the manager said that it was not enough to use. The waiter asked him what the rules were and the general manager said, "I don't know, but it's not enough!" The general manager then proceeded to argue with me even though the flyer specifically said $10 off any one purchase. He then Told me that it was off any one entrée and I showed him the flyer which did not have any details. He proceeded to explain to me that it's not good business practice and that he wants people to come in and order multiple meals to get the $10 off to bring in business. I have been a patron of this establishment for several years and I will not be going back after my experience today. The way that I was spoken to and the words that he used like "coming in for free food" and the patronizing, definitely made it so that I will not come back! Very poor customer service. Customers bring in business, it's probably a good idea to make them feel comfortable while dining at the establishment. Several years of business ends today.
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