Sad this is the closest BWW to me, because it is by far the worst I've been to. The service has always been slow here, not a big deal, but now is also unfriendly and poor, so after 1.5 years of frequenting, I will no longer be going back ever again. On my most recent visit (when the restaurant was not busy at all btw), our waiter was clearly so unhappy to be working, took 20 minutes to even take our drink orders, got multiple drink and food orders wrong, didn't bring obvious things like napkins, would take 10 minutes to track him down to ask for napkins. Will just have to drive further to a different location.