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  • We went to topgolf 9/20/12 for a birthday. There were 12 of us... To start when we got to Topgolf we were told to stand in one line. We waited in that line for aprox. 20 mins before getting to the counter. At the counter they were having difficulties with the computer and it took another 20-30 mins to check all of us in. During the check in process I asked a friend of mine to go check on bays for us at the concierge desk. She was told at the concierge that we could not check in without having everyone's players cards present. (Prior to going to the venue I had purchased to 2 VIP passes so that we could prevent the waits and be moved to the front of the line for bays.) Once we had everyone's players card the concierge then let us check in for bays. They told us that if we wanted the 2nd or 3rd floor that it would still be about an hour or two wait for us even with the VIP passes. So we opted to take the first available. They put us on the first floor in bay 102 and 103. Someone from Topgolf brought us to our bays and showed us how to use the computers. That was extremely helpful... but then we noticed that there were only 5 and 6 clubs in each of the bays. I went up to the front desk and asked that they brought us more clubs and was told someone would be down there right away. That NEVER happened. I went back up to the front desk and requested clubs again and still no one came. The golf itself was fun, but we would not return to this venue. If we want to hit balls, we will go to a regular driving range and save on the headache of the crowd, the lack of organization and be able to use multiple clubs.
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