I have read the reviews and mostly it's a timing thing with restaurants.. I must have timed it right because I had a great experience. About 5 p.m. on a Tuesday evening. I have learned not to totally judge a place on one visit. Everyone has a bad day. If you have not had a steak from Waffle House you are missing out. I had the T-bone and when compared to places like Denny's and the like this is a very good cut of meat and they cook it the way you want. I am a medium rare guy and that's what I got along with a huge side salad, with Texas toast and hash browns. (The hash browns were a little dry but still tasty) Jennifer was terrific handling my order. Very friendly and attentive. I definitely recommend this place and will return on my next visit to the area, which is about once a month.