It's amazing to me what Auto repair shops try to get away with these days with online reviews and instant consumer feedback.
Bottom line, ask questions and assume they are trying to do work that does not need done.
These guys got beat up by the DEALERSHIP! Apples to Apples comparison dealership was $380 less for the same work performed. This amazes me!
Upon arriving at dealership to get the work done, I'm told my rotors are fine, and only need break pads. So this makes Woodie look even more ridiculous.
Of course Dealership tried to sell me a bunch of other service and over pay for things like wiper blades and such but even if I did get that service, I'm still better off.