I went to the new location in the Lowe's shopping center at the corner of Craig and jones yesterday on my break. The woman did not sanitize her hands or the headrest after her previous guest.(I'm a hair dresser so sanitation is huge for me)It was a very unpleasant smell when your hands are near my face. She made my right eyebrow very thin at the tail and my left side fuller. I came in with thick eyebrows because I was long over due! I came back to explain what she had done wrong and she tried to blame the last person who did it which was her! She offered to thin my left one and that was completely not an option! I'll never be back!