I really have never been disappointed with this place. I've been to a few locations and I'm always impressed with the quality, customer service and flavors of the food. I didn't even want a dessert after today's visit because my belly was just so happy with my meal.
Today I went for the sweet potato sandwich and half spicy Indonesian veggie soup and it was PERFECT. I loved every single bite.
We had such wonderful customer service (and coming from me-- someone who prefers to be left alone-- that's saying something), specifically from someone named John.
There is a courtesy phone by the bathroom, complimentary small lotions in the bathroom and bread samples near the drinks. It's really just all the extras and then some.
I'd say my only fix would be to offer a few more of the sandwiches (grilled cheese) and salads (strawberry) as the half and half combo options. But really, I love it all.
My mom insists on coming here (and leaving with at least a pretzel or dessert on the way out the door in addition to more amazing iced tea!) every time she is in town and I have no problem delivering on that promise because we're all happy.
Fun fact: This location is the first one ever!