I booked tea for four for my pregnant sister in law - as all of us had been to the other teas in the city we wanted to try the King Eddy. The problems began making an appointment as no one was ever around to answer the phone to take a reservation and it took two voicemails and 3 days to have a call returned. After a few calls back and forth to confirm allergies, dietary restrictions and that we would be having the kings tea I was really looking forward to the afternoon. When we arrived the hostess seemed very confused almost as if they didn't normally do tea. When they seated us the table was only set for 3, a minor detail but at tea I don't expect those details to be looked. Great selection of delish teas and beautiful cups and saucers. Our pregnant waitress made a very judgemental comment towards my pregnant sister in law regarding drinking decaf which while she meant it to be nice was way out of line and inappropriate. The sandwiches and scones were delicious but unfortunately both the rude and clueless staff and loud atmosphere (huge tables of teenagers taking photos, singing happy bday etc who should have been in a private room) ruined our experience and we took everything to go for a lovely time at home. Will never return or recommend.