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| - I celebrated my birthday with 20 friends at this location a couple weeks ago. We had made a reservation and had to wait over half an hour for our table, as the group before us refused to leave. Fine. The manager gave us two portions of nacho appetizers to appease us. It worked, until our waiter decided to ruin the mood with his terrible attitude.
1- I asked for a ginger ale and a glass of water with lemon, then cancelled the ginger ale right ager saying it (I'm human, I changed my mind and apologized). He looked way too irritated for such a minor change. He proceeds to bring my water, without lemon. I said "when you have a moment could you please bring lemon wedges for our water." He snapped at me and was unnecessarily rude.
2- he never, ever asked if anyone needed anything. A table of 20, someone always needs something.
3- when I asked for a refill he scoffed at me. Brought me my water which he proceeded to spill on my husband and put it in front of me. A few mins later he says, with attitude, "do you want another??" He clearly could see that I hadn't even had a sip at that point but was just being rude.
4- my friends asked for extra napkins and he was clearly pissed off about that.
More incidents like the above occurred, but I can't be bothered to go into more detail. I was very polite, as I always am, and did NOT appreciate his nonsense attitude. Not when I brought 20 people into the restaurant who contributed to the hefty gratuity he got to take home, undeserved.
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