Be warned. I've been here several times since getting my dog. Although pricey, my original groomer was fine. She has since left, and I was given to a new groomer who completely ruined my dog's hair. He shaved her entire skirt off, which has taken since she was a puppy to grow out. Horrified is an understatement. However, what is truly bothersome about this experience is the service received after trying to inquire with the store about this. When filing the initial complaint, the employees never even told the owner, and I had to contact again to elicit a response. The owner has been much less than sympathetic to the situation and is trying to make this my fault as "I requested this." As someone else here as mentioned, the owner refuses to take responsibility for this problem and likes to clap back at the customer. I don't appreciate a business trying to call me a liar, and I would certainly hope that if the groomer misunderstood my request, the owner would attempt to at least understand why I am upset. Just like if I went to a salon and someone shaved my hair off...