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  • First bit of advice, change your insurance company if you are on Senior Dimensions. This is the only facility to which your loved one will be sent after hospitalization. Open enrollment is coming soon and you will have the chance, my mom did not. My cognitively intact 90 year old mom was ignored most of the time. Some of the staff is ok but several of the aides just do not respond to call lights or requests for help. This place is seriously understaffed. For the 10 days my mom was there, she had diarrhea and I was on the phone (I live out of state) daily with the head of nursing about this. She said that several fecal tests were run, but I am not sure. I was astounded to learn at discharge that my mom was on both a stool softener and a laxative for impacted bowels! Seven times daily loose bowel movements is not an impaction. In addition, she left there with the diarrhea and in her new assisted living home she was still having the bowel problem and was tested and found to have C-difficile, a contagious intestinal infection and finally has antibiotics for it and is feeling better. The case manager at one point a few days before discharge told me that my mom (remember she does not have dementia) had moderate dementia and needed 24 hour care (she was living completely independently before her fall). She retracted her statement 12 hours later. I think she was thinking of another patient. Big mistake, in my book. Then I came to find out that she was on Aricept for dementia which also can wreak havoc with bowels, a nurse in another facility told me. The Aricept was unnecessary. Run the other way from this place, if you or your loved one can.
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