Badger game disappointment! Watered down drinks, slow service and rude management!
My husband and I have watched many badger games at Pedro's. Good drink specials and multiple TVs have made this our go to spot for years. The service is always slow and the food is just decent but it's a good spot to watch a game...
Tonight was a completely different story! My Guinness tasted just like water, I suspect it was watered down. Our service was super slow. We were there for over 30 minutes before we received chips and salsa. The chips were hot but they needed salt. Their salsa tasted like ketchup. Once we ordered, again our food took forever. My cousin asked for sour cream and waited another 20 minutes for it. My food was ok. The tamale was actually pretty good. It needed spice though.
The kicker was when the manager, Brett, started changing the channels shortly after halftime! We asked the waitress what was going on. We came for a badger game. Our menus had badger specials, FB also listed their badger specials. Having just received our food... Yes it took two quarters, we couldn't relocate to another establishment. Apparently, there was a UFC fight on. We asked to speak to management, this is when we met Brett.
We asked about the game. He refused to turn the game back on stating that they paid $2000.00 for the UFC fight and they were going to show it. I looked around at the sea of red and asked him what his current demographic/ customer base thought of missing the second half of the game. He again referenced the cost. His solution was to have us move tables in the middle of our dinner to be in view of a smaller tv with no sound!
Worst of all was when I told him we wouldn't be returning because of this he said,"Ok."
He clearly doesn't care about his customers! Awful!