The staff and office are very welcoming. Falling water fountains take some of the stress off having to be at the dentist. I really enjoy how throughly everything is explained during the appointment.
Appointments in the beginning of the week are much less hectic than later evening later in the week. A fair amount of time during my first appointment was spent waiting to be seen. Even with the unfortunate amount of time waiting around, i was regularly checked in on and treated like a human being.