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  • We sat on the patio tonight and unfortunately I did not catch our waitress's name, or maybe it is fortunately bc the service was absolutely horrible. It took forever for our appetizer to come out, tables that were seated and ordered after we did, got their apps before us. When our appetizer the boom dip came out we were given two small plates and the silverware. Dip was good, artichokes were a little tough. Our pizza finally arrived and we had to use the same plates that we had put our dip on. Keep in mind that this whole time our waitress never returned to the table, the appetizer and our pizza was brought by someone else. We finally got her attention when she came to get the drink order or the next table, and asked for napkins. We had to wait several minutes for her to bring them to us, and when she did she only brought us one each. We continued to eat and my husband ran out of Pepsi, completely. We waited, and waited, and waited. Finally he got up and refilled his own drink, walking behind the bar to do so, which our waitress saw him do. We finished eating and we waited, and waited, and waited. ...again. Finally we flagged down another employee who was walking by and asked for a box and our check. Our waitress finally brought the check and I had to ask her for a box as well. If she had acknowledged the fact that my hubby had to help himself in order to get a refill, that I was out of my drink, and that her performance with us had been less than satisfactory, I wouldn't be writing this right now. We know people have bad days, get busy, etc and we don't expect perfection but a little concern would have been nice. It takes a lot for me to leave a bad review especially based on the wait staff bc I waited tables for years, but I really think it is called for tonight. A simple I'm sorry I dropped the ball with you guys would have gone a long way.
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