I don't write bad reviews very often. In fact, this will be my first one star review ever.
The service I received here was the worst at a pho restaurant ever. Here are the reasons why:
- We all ordered water with our meals. Water did not arrive for 40 minutes and not until after 3-4 requests for it.
- Of the 9 orders placed for each of us, 4 were not the right order and were redone. That wouldn't be such a problem, but the more ridiculous matter was that the waiters bringing out the orders could not identify what they were bringing out..guessing a number 13,15, etc. what I think was hope of just dumping what they had in hand as the order we had rather than getting it right.
- The last two pho bowls came out 30 minutes after the initial order, which is a ludicrous amount of time for pho, especially since the other bowls at our table came out after 10-15 minutes.
- Lastly, two additional pho bowls were added to our order when the check came.
The food was decent. The pho is about two to three star quality with my main complaint being that the soup was lukewarm even after the 30 minutes of preparation.
However, this was just a really horrible experience and I will never come back here because of the service.